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CC2017 error. Can't encode

Explorer ,
Nov 04, 2016 Nov 04, 2016

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Help!

New CC2017 exporting from Premiere to CC2017 encoder. It arrives in the queue ok but then when I try to render I get a yellow warning triangle.

I was happily exporting without any problems until this upgrade. The exact same project in CC2015 was exporting fine yesterday. Now the error comes up saying it had a problem.

Any one else experiencing this?

Project in question has Sugar FX subtitles if that makes any difference.

Currently using the direct export method (without encoder and it seems to be working through it.)

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Adobe Employee ,
Nov 04, 2016 Nov 04, 2016

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If you create a copy of that project and remove the Sugar FX subtitles does it work? That would give us something solid to go on.

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