Changing Video Format

Report · Feb 06, 2024

Hello, i have a video with these specs (first picture) but i can't change avc format to mpg4. I tried changing the format from h264 to MPG4 but my video quality drops a lot and aspect ratio changes completely. How can i export or convert video like second picture?

Report · Feb 06, 2024

Why do you think you need to change the format? Did you encode both of these files, and if so, how did you do this? Also, how are you changing the format and what is it exactly that you need? THe second file shots H.263, which is a very old compression format. AVC is H.264, which is a modern format, and what most videos online are encoded as. This format is often inside of the mp4 container, so please provide more information so we can help you figure out exactly what you want to do.

Report · Feb 07, 2024

Hi David, i we make videos for company and publish those videos on digital signage tv's. I've been doing this for a while and always use same format which is h264. Howevet they just renew TV's. Some of them do not support the video features in the first photo. They send me second photo i shared and it's the only way we can publish videos. So i need to convert but i couldn't figure out how can i convert like mpeg 4 visual. I tried to do it in Media Encoder but I couldn't find how to change avc.

Report · Feb 07, 2024

Thank you for the clarification. According to the second image you posted, you want H.263 and not H.264. You can get this codec by choosing "MPEG-4" in the "Formats" dropdown menu instead of "H.264." By default, I believe this will give you a .3gp file, but go into the Export Settings > Video tab and see what the options are. I'm unable to get to a computer to look now, but I believe this might be what you're looking for, based on the image you were sent.

Report · Feb 07, 2024

It was my first option but as you mentioned it gives with .3gp and resolution, aspect ratio etc. so low. Also it comes with an other problem which is i'm unable to change video settings. Below you can see Media Encoder respons'.

Btw they send me another photo of app for converting. I really dont understand why i cant export like that. So in this case should i need to use third party app like below?

Thank you for your responses.

Report · Feb 10, 2024

Sorry for the delay; I haven't been at a computer in a few days. After doing some research, the best guess I have is that AME simply doesn't support the MPEG-4 specs your client requires. Video encoding standards are incredibly complex and if next to nobody needs this specific format, it likely wasn't worth the Adobe Format team's time to support it when H.264 and HEVC are far more ubiquitous and useful. If the software your client recommended supports this version of MPEG-4, then it's best to just go with that.

Report · Feb 14, 2024

Thank you so much David for you detailed response. Yes it's best to go with that app.