Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Crash

Community Beginner ,
Oct 01, 2021 Oct 01, 2021

I have been trying to export a ~3:00 long After Effects project for weeks now. I've tried software encoding, hardware encoding, different computers, different distination files, all with no luck. The strange thing is I exported it successfully the first time and then went back and tweaked minor things (fonts, colors, etc) and ever since then, it can't get beyond ~:30. 

 

I've attached a screenshot of the error I've been getting recently. Does anyone have any suggestions?ME Error.PNGexpand image

TOPICS
Crash , Error or problem , Export or render
230
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 01, 2021 Oct 01, 2021

Hi Christa5E70,

 

We're sorry about the poor experience. Have you tried exporting in any other Format (like QuickTime > Apple ProRes) & checked if it's working properly? Also, is there any effect or plugin used in the timeline around that 30s mark?

 

Thanks,

Sumeet

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 01, 2021 Oct 01, 2021

I did not use any plug-ins or outside effects in the project. I just tried exporting using Apple ProRes and it crashed again. Here is the error message.

 

------------------------------------------------------------
- Encoding Time: 00:07:54
10/01/2021 02:10:11 PM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: Apple ProRes MXF OP1a
Writing to file: C:\Users\cwalsh1\Desktop\Main Comp_1.mxf
Around timecode: 00;00;14;18 - 00;00;14;23
Rendering at offset: 14.648 seconds
Component: Apple ProRes MXF OP1a of type Exporter
Selector: 17
Error code: -1609629695

------------------------------------------------------------

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 02, 2021 Oct 02, 2021

Thanks for confirming that. Please try to export the comp directly from After Effects & check if it's exporting properly.

 

-Sumeet

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 05, 2021 Oct 05, 2021
LATEST

I tried exporting directly through After Effects and this crashed as well at around the same time.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines