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The Muny 1918
The Muny 1918
Participant
July 20, 2022
Question

Critical Bug: Converting PNG Sequences to Compiled Video deletes & duplicates frames

  • July 20, 2022
  • 1 reply
  • 375 views

I and the content creators in our studio have experienced an issue with PNG Sequences being converted to compiled video formats (4444, H.264, HAP, NotchLC, etc.). The issue is consistent and needs to be addressed. 

 

In this example, say I have a correct PNG sequence loop.

Our example filename is s800_005_SparkleFun1_01000 , with the last 5 numbers being the frame number.

 

Frame 0: s800_005_SparkleFun1_01000.png

Frame 1: s800_005_SparkleFun1_01001.png

Frame 2: s800_005_SparkleFun1_01002.png

...

Frame 298: s800_005_SparkleFun1_01298

 

I import the sequence into Media Encoder by hitting the "+" button and selecting the first PNG of the sequence. Even in the preview dialog you can see it dupes the first frame (s800_005_SparkleFun1_01000.png) and deletes the last frame (s800_005_SparkleFun1_01298.png).

 

My current workaround is setting it to not render the firstframe using a custom length and duplicating and renaming the last frame (01298) to (01299).

 

Please fix ❤️

This topic has been closed for replies.

1 reply

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
July 20, 2022

Hey The Muny 1918,

 

Sorry about the issue. Which version of Media Encoder are you using? Are you having this issue with all PNG sequences or some specific ones? Could you share your system specifications (OS, OS version, CPU, GPU, RAM) and export settings with us? We're here to help. 

 

Thanks,

Ishan

The Muny 1918
The Muny 1918Author
Participant
July 21, 2022

Ishan,

I have an update for you. It only seems to be occuring when I take the PNG Sequence and compile it into 30fps. It does not happen at 29.97. Our studio, however, uses a flat 30fps and cannot use 29.97.

Thanks

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
July 26, 2022

Thanks for letting us know. I'll test this on my end and get back to you.

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