Encoder is not assuming Premiere sequence names.

[carlos15A8]

When exporting from Premiere (23.4.0) to Encoder (23.5) the exported files don't use each sequence name but keep on using the same name of an old sequence (that was exported in the past). Any idea why this happens (it happens in -at least- a couple of projects), am I missing something?.

[eckiAMETeam]

First of all, please make sure that Premiere Pro and Adobe Media Encoder versions do match.

[carlos15A8]

I detected the problem using 23.4 versions of both Encoder and Premiere. I did update Encoder to 23.5 and the problem persisted (hence the post). Now I'll be also updating Premiere to version 23.5, so let's see if the bug gets resolved with that update.

[eckiAMETeam]

Please let me know the outcome.

[carlos15A8]

Now using 23.5 on both Premiere and Encore. Having the same problem. It exists on different sequences from different projects. No idea what to try now... On the image the sequences can bee seen above and the encore names below (those are old names from similar sequences from those projects).

[eckiAMETeam]

Still trying to understand what is going on: Is the Premiere Pro Export Mode showing the wrong file name (e.g. from the last encode)? Or is Adobe Media Encoder using a different path despite the Export Mode Setup?

[carlos15A8]

Maybe it's easier to understand this problem with an example:
I have a PremierePro project called "2023 Promos".
In this project I have several Sequences, like:
"CARONLINE Promo 58",
"CARONLINE Promo 59",
"CARONLINE Promo 60",
"CARONLINE Promo 61".
When I send them to Encore, all the resulting file names from these 4 sequences are:
"CARONLINE PROMO 56_1.MP4" (or some variation with incremental numbering).
This happens in more than. one project.
The only solution has been to manually change the output file names one by one. Usually before pressing "Start Queue" on Encore or, when Encore decides to use numbering in sequence (like "CARONLINE PROMO 56_1.MP4", "CARONLINE PROMO 56_1_1.MP4", etc.), after the export is done on Finder.

[eckiAMETeam]

I am confused. Are you talking about Media Encoder or Encore?

[carlos15A8]

Sorry, when I wrote "Encore" I meant "Adobe Media Encoder",  of course.

[eckiAMETeam]

Did you queue the sequence transcodes in Premiere Pro? Which file path does the Export Mode show?

[carlos15A8]

I did new projects with new compositions in Premiere and when exporting to the Media Encoder the names are (for now) correct, but the "Source Range" is set to "custom" by default, meaning that all files are exported with the same duration (that is not the duration of any of the compositions being exported). I use the "Export > Send to Adobe Media Encoder" workflow. 

[CrescentD]

I am having the same issue and don't see any solution for this.  All of the files I send to Encoder are creating the same file name from the first export. You can see that the sequence name is: "NA_Boot_M1_S1_08823_V2 but the name that Encoder is giving it is "NA_Boot_Intro_080723_V1_1" - which is the last video I exported (see screenshot). Using the latest Premiere and Encoder "send to Encoder" 23.5

 

[CrescentD]

@carlos15A8 Did you solve this problem? I am having the same issue. 

[CrescentD · Accepted solution]

Update: it seems to be happening when I go to the drop down menu: File/Export/Send To Adobe Media Encoder but NOT when I go File/Export Media and then Choose: Send to Media Encoder button - then it seems fine. 

 

[BB3: Yannick & Hauke]

I can confirm that. Still the same in 24.0.3

Thanks for the "workaround"!

[Warren Heaton]

Double-check that there are no file separators in your file paths, project names, Sequence names, and source footage filenames like : colon, / forward-slash, and \ backward-slash as well as no special characters (punctuation marks, parentheses, quotation marks, brackets, and operators) like ( ) ! ; " ' * ? < > |.

For example, "/Volumes/Media_006/Documents/3-2 Pulldown" is fine while "/Volumes/Media_006/Documents/3|2 Pulldown" is not.