Error: BaseDirectory

[carlos leonardob71185021]

My machine is installed windows 7 to open the adobe media encoder happens the following error:

Error: Could not find registry entry: BaseDirectory

Help me!

Thank you.

[Kevin-Monahan]

That's a weird one, Carlos. Can you please file a bug here? Please try pressing the Shift key when launching. Does that help? Let us know.

Thanks,
Kevin