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3

export impossible dans media encoder

New Here ,
Jan 12, 2024 Jan 12, 2024

Bonjour,

je travaille sur after effect version 24.1.0 et je ne peux plus exporter dans media encoder (version 24.1.1) mes projets. J'ai une fenetre qui mouline avec Connexion au serveur dynamic link mais il ne se passe rien. 

J'ai suisvi les consignes du forum d'adobe de dévérouiller dans les pref de AE désactivez l’optionActiver le codage parallèle. et Sous Rendu vidéo, remplacez Rendu par Mode du Logiciel de Moteur de Lecture Mercury seulement et cliquez sur OK

J'ai reinstallé plusieurs fosi les deux appli mais cela ne change pas. 

merci

TOPICS
Error or problem , Export or render , Freeze or hang
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correct answers 1 Correct answer

Adobe Employee , Jan 16, 2024 Jan 16, 2024

I am sorry for your issues. Did you try these things, too? 

Can you please try the following:

  1. Make sure that versions of all apps match (required for DynamicLinkManager to work correctly).
  2. Verify your own AntiVirus / GateKepper setup. If applicable, deactivate temporarily to verify.
  3. Quit all DVA apps.
  4. Use Activity Monitor / Task Manager to kill DynamicLinkManager if it still runs. (On Windows, you need to open the Details tab to see dynamiclingmanager.exe in TaskManager.)
  5. Launch AME first.
  6. Open
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Adobe Employee ,
Jan 16, 2024 Jan 16, 2024
LATEST

I am sorry for your issues. Did you try these things, too? 

Can you please try the following:

  1. Make sure that versions of all apps match (required for DynamicLinkManager to work correctly).
  2. Verify your own AntiVirus / GateKepper setup. If applicable, deactivate temporarily to verify.
  3. Quit all DVA apps.
  4. Use Activity Monitor / Task Manager to kill DynamicLinkManager if it still runs. (On Windows, you need to open the Details tab to see dynamiclingmanager.exe in TaskManager.)
  5. Launch AME first.
  6. Open & export the project again.


Please let me know if this workaround works for you.

 

You may also check these instructions here: https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

 

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