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christopherb50820406
Known Participant
March 24, 2022
Question

Glitches in Exports on M1 Max

  • March 24, 2022
  • 1 reply
  • 1148 views

I am trying to export a H.264 file on my Macbook Pro M1 Max. The faces are glitching throughout the export - eyes shifting position, teeth frozen for few frames - etc. turning off hardware encoding does not help. Changing from VBR 2 pass to CBR does not help as well. All my applications are current. my Mac OS is 12.2.1. 

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1 reply

Fergus H
Community Manager
Fergus HCommunity Manager
Community Manager
March 25, 2022

Hi Christopher,  

This issue should be fixed in the latest beta of Premiere Pro and will be included in the next release version of Premiere Pro. Information about how to use Creative Cloud beta applications is here: https://helpx.adobe.com/x-productkb/global/creative-cloud-beta.html. The summary of that article is:

1. Beta apps are available from the "Beta Apps" section of the Creative Cloud Desktop app. 

2. Beta apps are designed to be installed alongside release apps - it's completely safe to have both installed. However...

3. Beta apps are unfinished and should not be relied upon for critical work.  

Regards,

Fergus

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    christopherb50820406Author
    Known Participant
    June 21, 2022

    Fergus, unfortunately this issue is still not resolved. I'm using the current version of Media Encoder. Running in Rosetta also doesn't help. 

     

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    christopherb50820406Author
    Known Participant
    June 21, 2022

    Thanks! First, I would definitely suggest you install v22.5, which came out this week. If you still see the problem, share the files with me via the link I will send you via email. 

    Regards,

    Fergus


    Updated to 22.5 and still getting glitches - see attached. 

     

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