How do you get a clear output from Media Encoder?

Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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I've literally tried 20 different settings suggested for a clear output and nothing works...

Left is what it looks like after Media Encoder, right is what it looks like before:

Screen Shot 2021-04-15 at 3.44.31 PM.png

I know it's not a perfect video to start, but it's what the client provided. I need the final output to be at least as clear as the original. Why am I getting quality loss?

 

I'm using the latest CC programs on a MacOS Catalina. 

The Frame rate is 24

It's a small sized video so using the Youtube 1080 and 720 settings do not work since they scale the video up in size.

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Export or render

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Please show a screenshot of your export settings.

What are the media pixel size and the sequence settings?

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Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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I've tried many. This is the main one:

Screen Shot 2021-04-15 at 8.18.52 PM.png

Also the YouTube ones keeping my width and height. I tried maxing Bitrate and lowering it.

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Adobe Community Professional ,
Apr 16, 2021 Apr 16, 2021

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If you are using Hardware Encoding, try unchecking that in the export settings.

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Community Beginner ,
Apr 16, 2021 Apr 16, 2021

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The Hardware Encoding is a dropdown menu. Software Encoding is the only other option, and I didn't notice a change.

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