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D
DAHuber
Participant
October 31, 2013
Answered

Issue with AE and AME -- Dynamic Link?

  • October 31, 2013
  • 12 replies
  • 211510 views

I am using After Effecs CC and I am trying to open the .aep file in Adobe Media Encoder CC (to export as a MPEG file).  I am getting an error stating: "Could not connect to Adobe After Effects.  Please verify that Aobde After Effects and Adobe Dynamic Link components are installed". 

I have both AE and AME open and running.  In the menu for AE I have the Dynamic Link menu available.  However, when opening the .aep file in AME I always get this error.

-Dave

    Correct answer KataAmai

    Found the solution. The problem is that ADOBE ME has been updated to the latest version and After Effects or Premiere has not been updated to that same version. The solution is to go to the Adobe CC app. Intall the latest version of either Ae or Pr depending on what you are working, Lounch it and migrate your settings when prompted. Media encoder will work just fine. You can then unintsall the older version of Ae or Pr on your computer to save space. This is a simple solution that the genuises at abobe can't be bothered to figure out.

    12 replies

    Show previous replies
    I
    ivansull
    Participating Frequently
    November 5, 2013

    Double-check that both AME and After Effects are updated to the latest version: AME CC 7.1 and After Effects CC 12.1.  If there's a version mis-match it may cause Dynamic Link  issues.

      kkitty44
      kkitty44
      Participant
      April 16, 2015

      i get the same errors in the same situations.  everything is updated.  but the project still doesn't show up in the AME queue.  i used to export them all there, then just press play and go to bed... and then start the next phase of the project in the morning.  now instead i have to create project, render for an hour... then create the next one, and repeat all that over and over.  it's a real pain in the arse and adds so many hours to my work

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      May 27, 2015

      Hi KKitty,

      i get the same errors in the same situations.  everything is updated.  but the project still doesn't show up in the AME queue.  i used to export them all there, then just press play and go to bed... and then start the next phase of the project in the morning.  now instead i have to create project, render for an hour... then create the next one, and repeat all that over and over.  it's a real pain in the arse and adds so many hours to my work

      If you are still facing these issues, please contact support here: http://bit.ly/PPro-support

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Peter J Kovacs
      Peter J Kovacs
      Inspiring
      October 31, 2013

      After Effects has an option to export the comp directly to AME using File -> Export -> Add to Adobe Media Encoder Queue

      See if that method works...

        D
        DAHuberAuthor
        Participant
        November 4, 2013

        It acts like it exports; however, it never shows up in the Media Encoder CC queue...

          Peter J Kovacs
          Peter J Kovacs
          Inspiring
          November 5, 2013

          It's possible your firewall is blocking Adobe Dynamic Link from working.

          If you're running Windows, open "Windows Firewall and Advanced Security" from the start menu and look at the Inbound Rules. You should see the following:

          NameProfile  Enabled  Action  Override  Program

          Local

          Address 

          Remote

          Address 

          		Protocol 

          Local 

          Port

          Remote 

          Port

          Adobe After Effects CCPublicYesAllowNoC:\program files\adobe\adobe after effects cc\support files\afterfx.exeAnyAnyTCPAnyAny
          Adobe After Effects CCPublicYesAllowNoC:\program files\adobe\adobe after effects cc\support files\afterfx.exeAnyAnyUDPAnyAny
          Adobe Media Encoder CC  PublicYesAllowNoC:\program files\adobe\adobe media encoder cc\adobe media encoder.exe  AnyAnyTCPAnyAny
          Adobe Media Encoder CCPublicYesAllowNoC:\program files\adobe\adobe media encoder cc\adobe media encoder.exeAnyAnyUDPAnyAny
          Adobe Premiere Pro CCPublicYesAllowNoC:\program files\adobe\adobe premiere pro cc\pproheadless.exeAnyAnyUDPAnyAny
          Adobe Premiere Pro CCPublicYesAllowNoC:\program files\adobe\adobe premiere pro cc\adobe premiere pro.exeAnyAnyUDPAnyAny
          Adobe Premiere Pro CCPublicYesAllowNoC:\program files\adobe\adobe premiere pro cc\pproheadless.exeAnyAnyTCPAnyAny
          Adobe Premiere Pro CCPublicYesAllowNoC:\program files\adobe\adobe premiere pro cc\adobe premiere pro.exeAnyAnyTCPAnyAny

          If you're on a MAC, go into System Preferences -> Security & Privacy -> Firewall. If the firewall is turned on then make sure all the Adobe apps are set to "Allow Incoming Connections"

          -Pete

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