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Media Encoder 15.2 not launching/opening properly

New Here ,
Jun 09, 2021 Jun 09, 2021

My Media Encoder is not launching. the previous version never launched either. I have tried reinstalling, and I have tried deleting the Cache files for Media Encoder included in the library folder. I am running iMac 27 inch 2017. What am I missing? It says Error has Occurred after launch screen. 

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Crash , Error or problem
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Adobe Employee ,
Jun 10, 2021 Jun 10, 2021

Hi there,

We're sorry to hear that. I understand AME does not launch at your computer.

What error do you get when the application fails to launch?

Are you using macOS 11.4? If not, which one do you have?

Please share more details. We're here to help. 

Regards,

Shivangi

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New Here ,
Jun 14, 2021 Jun 14, 2021

Yes, Thank you

It says Midea Coder has quit unexpectedly, with no error code I could see. 

I am running 11.4

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New Here ,
Jun 15, 2021 Jun 15, 2021

Screen Shot 2021-06-15 at 9.04.25 AM.png

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New Here ,
Jun 15, 2021 Jun 15, 2021

SAMEEEE! i deleted it 3 times and shut down my entire computer i dont know why its not working 

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Community Expert ,
Jun 17, 2021 Jun 17, 2021
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Can you please share some more system info? Like exact OS version, CPU, RAM, GPU vRAM? Thanks.

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