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jobingeorgejacob
New Participant
December 27, 2017
Question

Media Encoder 2018 and AE 2018 Dynamic Link Error

  • December 27, 2017
  • 13 replies
  • 26541 views

Hi,

I have  After Effects 2018 (Version 15) and the latest Media Encoder 2018 (Version 12) installed.
When I add to Media encoder queue from AE 2018, it does not link. Same when I try to add a project inside the Media Encoder.
The error that is shown is "Could not connect to Adobe After Effects. Please verify that Adobe After Effects and Adobe Dynamic Link components are installed"

This topic has been closed for replies.

13 replies

New Participant
January 10, 2019

SOLUCIÓN

Yo tenía el mismo problema pero logré solucionarlo. Busquen en preferencias de AE y el Encoder. Anteriormente ya dijeron qué modificar en el preferencias de AE. En el Encoder, vayan a preferencias y luego a Sincronizar configuración. Una opción dirá "Al sincronizar", deben seleccionar "cargar siempre configuración". Luego, si desean pueden volver a la configuración anterior.

New Participant
January 11, 2019

YES!!!! thank you anthony!!..it finaly works...  For me this is the sollution....preferences in Adobe Media encoder > synchronize configuration > always load configuration....and VOILA it works.

Known Participant
July 1, 2019

Awesome, thanks!
I think in my version it's called differently:

Media Encoder menu > Sync Settings > Manage Sync Settings > "When Syncing: Always Upload Settings"

New Participant
November 29, 2018

Please uninstall & reinstall Adobe Media Encoder on ap lioa

New Participant
October 22, 2018
Please download the attached file to view this post
Vidya Sagar
Community Manager
Community Manager
October 26, 2018

Hi krystynaw58700073,

Sorry for the issue with Queue to Media Encoder feature.

1. Have you tried to uninstall and reinstall Media Encoder?

2. Is this happening with all projects? Please check with a new project and a simple composition.

3. Is there an anti-virus or firewall enabled in the machine? If yes, disable them and see if it works.

4. Are you logged in as an Administrator? Just for a test, log in to a different Admin account in OS and see if the issue persists.

Thanks,

Vidya

New Participant
December 19, 2018

I'm having this issue. uninstall and reinstall hasn't helped. I've checked your 4 points, no help. Also can't import from AE to premiere. how do I fix the link issue?

christophealonso.com
New Participant
September 17, 2018

Same here... but I have seen this problem since media encoder has been released. I don't get why they moved all the good containers and codecs  features from the render queue to this garbage app...at least they should have let us the option to render our videos with the software we want! Right now my workflow is: render a .mov with animation codec in AE, then import the .mov in ME to render my .mp4 with H265... what a wast of time! We use to be able to render those directly with AE but not anymore. Thanks to  the broken ME dynamic link...

MBranderPhotos
New Participant
September 6, 2018

Same issue, was fine till I updated 09-04-2018. Have uninstalled both AME & AE, reinstalled. still didn't work.

HippieBoy Chris
Inspiring
April 6, 2018

I ran into this problem last summer (June, 2017). The Adobe folks came up with this, which worked for me:

I looked into this further and find out this problem happens when the following conditions are both met.

- AE Preferences > General > "Show Start Screen at Startup" is disabled

- AE Preferences > New Project > "New Project loads template" is enabled

I changed one (or both, I don't remember) settings and it's worked peachy for me since.

noura67405118
Participating Frequently
May 9, 2018

didnt work for me

New Participant
April 6, 2018

Same problem for the 6 month. The programs is updating t newer versions, but problems is still unresolved Oo

New Participant
March 14, 2018

Is someone from Adobe going to respond to this? It seems like a fairly common problem. I've uninstalled and reinstalled and still have the same problem. I also ran the Adobe CC cleaner, as suggested in another post.

I used the CC installer to install both AE and the AME so I know they are both the same versions.

Any suggestions would be appreciated!

Thanks!

ch

kylewburns
New Participant
February 12, 2018

ditto same issue

AME 12.0.1

AE 15.0.1

Participating Frequently
February 10, 2018

I had same problems million times. Sometime link works good, sometimes it take 3-4 minutes and sometimes it don't work at least. Restart computer helps me. We don't have another software except Adobe =( It like a MS Windows. Don't work good, but everybody use it.