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estarkey
Known Participant
December 18, 2019
Question

Media Encoder 2020 thinks files are offline when they are online

  • December 18, 2019
  • 1 reply
  • 536 views

I am trying to queue up two very long exports in media encoder. One at a high bitrate  (140Mbps) and the same video at a more reasonable bitrate (30Mbps). Media Encoder states that the same two files are offline for each export, but they are clearly online, available and playable.

I did the 12 hour export, only to find the files replaced by the offline media graphic. How do I fix this issue, or do I just have to export these files one at a time in Premiere Pro?

 

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1 reply

Peru Bob
Community Expert
Community Expert
December 18, 2019

Try importing the files into Premiere Pro again and substitute the newly imported files for the ones currently on the timeline.