Participant

Answered

Media Encoder 2021 Export Stuck/Stops at 100%

Forum|Forum|4 years ago
August 2, 2021
3 replies
12770 views

Hi,

Media Encoder 2021 will just stop once it gets to 100% and need a fix for this ASAP.

I'm a youtube video editor so I use media encoder to export multiple videos at once.

No crazy settings just Match source - High Bit Rate 1080p 60 videos.

A 21 minute video takes 6 mins to get to 100% but then the bar just stays full and doesnt move?

I have adequte space on my hard drive and have tried software only and still get the same results.

This was never an issue in 2020 but really don't want to have to downgrade back to 2020 as that would be a lot of effort.

Hope someone can help

Correct answer CastIronDaddy

@Sumeet Kumar Choubey

Hi Sumeet, Have you got the fix for this issue? Please, I am expereincing the same now. Thanks

resolved. I went to File, Stop current item. Then restarted the next 2 and it worked like a charm

E

eckiAMETeam

Adobe Employee

Does this still happen for your on newer versions of AME?

H

HammerClan7

Participant

YES! This is still an issue with 2024! What the hell, Adobe?

I have been working with this all week with the FIRST MAJOR project I'm attempting with this software... you know, I've been editing video for YEARS as a hobby without problems, but as soon as I switch to the "indistry standard" software, because I want to up my game, this happens? Why is this software worth almost $1000.00 again?

This has obviously been an ongoing issue for YEARS. Is Adobe a scam?

ChWard

Community Manager

..and I was attempting to use an external drive (who can render all that on their laptop memory?), but I even switched to the system download folder in hopes that would solve the issue. Nope.

Hi,

sorry to hear you are having issues with Media Encoder. Since hang states can have multiple causes, we have to find out what your exact problem is. Can you give us detailed steps how you got into the hang on encode? What is the source you are trying to encode? What is the export preset? How many items do you have in the queue? Can you reproduce the hang state when you restart the app? Have you checked if your system has enough RAM or is it swapping?

A

axelmillar11

Participating Frequently

I'm having the exact same issue. Encoding is fast but as soon as it's completed, it freezes at 100%. Freezes as in "beachball of death" appears. It unfreezes after a couple of minutes or hours, it depends on the will of AME, since i've not found any corelation between the files i've been exporting and freezing times.

I'm using a 2,9 GHz Intel Core i7 with 32 GB 3000 MHz DDR4 and a Radeon RX 580 8 GB.

My files and project are in an external hard drive. Preview and autosave files are in a separate hard drive.

Come on, Adobe, fix thisssss!

A

axelmillar11

Participating Frequently

@Sumeet Kumar Choubey Help, please??

S

Sumeet_Kumar_Choubey

Community Manager

Hi there,

We're sorry to hear about this. We can get this checked. Could you please confirm if you are experiencing the same issue when exporting in any other format (like QuickTime > Apple ProRes)? Also, have you tried exporting the sequence directly through Premiere Pro & checked if it's doing the same thing?

Thanks,

Sumeet

JayzinqAuthor

Participant

Update:

Files DO finish rendering but I have to manually stop them once they get to 100%?

Surely that's not right and must be a fix so they can complete and move to the next file by themselves?

Both files have no issues and playback fine but there must be a fix for this?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded