Media Encoder 2021

Report · Dec 11, 2023

Hi guys, i use after effects cc 2021 but recently i accidentally unstalled my media encoder cc 2021. So i tried to look up on my creative cloud the same version and i couldn't find it, now i cant render my videos with media encoder because the (2023,2022) versions don't work

How can i solve this?

Thanks.

Report · Dec 13, 2023

Adobe Customer Service may be able to provide a download (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare