Copy link to clipboard
Copied
Hey there,
So I recently upgraded to the latest version of CC and I am trying to render a project via Media Encoder as a H.264 file and the program is struggling to make the dynamic link to the project. If and when it finally does, the render freezes.
I have deleted and customised momory and cache. I've restarted the computer. Checked that all apps were upgraded and the problem still prevails. I did manage to render the composition as an .mov in the native rendering system of After effects, but its not nearly as seemless as using ME.
Would love any further assistance. I work on an iMac 2016 model. 32GB memory. Quad Core. Graphics
AMD Radeon R9 M395 2 GB
Thanks!
Copy link to clipboard
Copied
Having the same problems here 😕
Copy link to clipboard
Copied
Same issues here 😞
Copy link to clipboard
Copied
Same here...last version don't work properly.
Copy link to clipboard
Copied
on mac (Intel) 😉
Copy link to clipboard
Copied
Same issue, seems AE and Media encoder arent talking to eachother (Mac). I try File > Export > Add to media encoder queue and nothing comes up in AME. I then tried with earlier versions of AME and still nothing showing. Really need some sort of workaround or solution here!
Copy link to clipboard
Copied
I found out yesterday, that some of Apple's OS security features breaks the links between AE, AME and Premiere, particularly for Dynamic Links and tasks like queuing projects for rendering in AME.
Here's something for you to try, this has worked for me and others....
Go to Apple menu > System Preferences > Security & Privacy > Privacy tab
Scroll down to a folder called "Full Disk Access" > Click the padlock and enter your user password
Now use the "+" button to add AE / AME / Premiere Pro to this list.
Do the same to the folder called "Files and Folders"
After this restart your Mac and **it should** be working fine, connections will work etc
Copy link to clipboard
Copied
Are the new updates not intended to patch 'memory leak' security flaws? If so to reverse this would seem counter intuitive from a security perspective.
Copy link to clipboard
Copied
Thanks so much for your reply!
I haven't tried this, so I will give it a go and report back. I had a feeling it might have something to do with apples security.
Copy link to clipboard
Copied
Thank you! This worked for me (by now)
I just rendered 5 Videos without any freezes or other problems.
Copy link to clipboard
Copied
This totally worked for me. Be sure to add all your adobe applications to the list, save everything and give the Mac a full restart. Cheers James !!
Copy link to clipboard
Copied
That helped! Thanks!
Copy link to clipboard
Copied
Actually still not. Video added to AME, but 15 sec 60fps freezed on 2 secs and now only "Connecting to project..."
Copy link to clipboard
Copied
Same for me. It worked 2 times but then freezes again on "connecting to project"...
and it was the same project!!!
Copy link to clipboard
Copied
I feel your pain, when you have got projects and deadlines that need completing its the last thing you want.
If it's freezing on "connecting to project" then it points to the Apple security thing.
For me, it also rendered a couple of times initially and then froze. I quit everything and repeated the process again, going into System Prefs > Security yadder yadder, I unchecked and then re-checked AE, Prem and AME and then restarted. It has worked perfectly fine since (touches wood).
I can only suggest trying this again, if you don't get any joy then reach out to Adobe support via the Live Chat.
Good luck and fingers crossed for you 🙂
Copy link to clipboard
Copied
that worked for me – thanks a lot, saved my butt!
Copy link to clipboard
Copied
Does anyone have a solution for PC's? All I see are Mac solutions
Copy link to clipboard
Copied
I'm having the same issue, not rendering H264, but rendering ProRes. This same thing happened with the 2019 version of Media Encoder, so I'm surprised that Adobe wasn't prepared for this. I believe it is a security issue on Mac as @WeAreFizz suggests. But too busy to try it out. Meanwhile, I rendered directly out of AE and it was lightning fast.
Copy link to clipboard
Copied
Having the same problem. Giving AE/AME "full disk access" did not solve the problem.
Copy link to clipboard
Copied
Having the same problems here
Copy link to clipboard
Copied
Same Issues here
Having tried algo on helpx thread and into this thread. It has worked for me all the time, but since last update it canot work. Only after a restart it starts to render, but if you try to change settings it will freeze out the same. If you try to use a different preset the same.
it´s really frustrating, impossible to process work
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Having the same issue. Trying to add AE project to ME queue but it won't upload. Tried updating security features, restarting computer but nothing works. Need this fixed asap.
Copy link to clipboard
Copied
I'm struggling with this issue as well.
Copy link to clipboard
Copied
yeah same here... i'm tired lmao i feel like this happens everytime i update my softwares.