Media Encoder Could not read from source

[kcruz4k]

I've been struggling with this issue for months on my Macbook Pro.  Every time I queue renders from After Effects and try to change export settings or render I get an error saying "could not read from source"

I have uninstalled and reinstalled ME and AE, all of creative cloud, and even reformatted my macbook several times.  Same error.  In need of a fix so I don't have to export in pro res from AE and then convert to h.264 in ME.

[Shivangi_Gupta]

Hi there,

We're sorry for the trouble. We'll need more information to troubleshoot the dynamic link related issue between AE and AME.

• Have you used any third party plug-ins with your project?
• What happens when you import the AE project manually in AME?
• Adobe has recently released a new version for AE and AME. Did you update the application to test if it brings any change? Let us know.

Thanks,

Shivangi

[kcruz4k]

• I use the GoPro Reframe plug-in
• When I import AE project manually the import window says "connected to 'project name'" but doesn't show any compositions to import
• Yes I have kept updating with hopes to a fix, also tried using past media encoder versions.  Same issue.