• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Media encoder error for h.264 (Error code: -1609629695)

Community Beginner ,
May 16, 2022 May 16, 2022

Copy link to clipboard

Copied

Hello,
So none of my AE projects are getting rendered as h.264 via media encoder since last week. Been getting this error repeatedly and I haven't found out why so far. I'd updated to the latest version around the same time but I also tried downgrading it and still didn't seem to solve the issue.

System:
MSI GP73 Leopard 8RF,
Windows 11, 
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2201 Mhz, 6 Core(s), 
GTX1070
RAM: 32GB

----------------------------------------------------------

Encoding Time: 00:00:15
05/16/2022 07:25:20 PM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264
Writing to file: G:\personal\test.mp4
Writing file type: H264
Around timecode: 00:00:00:24
Rendering at offset: 0.000 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629695

I've tried changing to the software renderer but it was still a no go. But I did try rendering a dummy project with simple shape layer motion and glow enabled and it worked just fine. The only workaround to the problem at hand was to export as quicktime via after effects and then re-render that .mov file as a h.264 on premiere-pro. This has been super tedious and frustrating as my deadlines have started getting affected due to these multiple renders. But this is what my life's come down to at this point. I'd really appreciate it if somebody could throw some light on this issue. Attached herewith are my render settings.

Thanks,
Nikhil

 

 

TOPICS
Dynamic link , Export or render , Hardware or GPU

Views

2.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 16, 2022 May 16, 2022

Copy link to clipboard

Copied

I am having the same issues. Specs are similar your PC. My IT team hasn't found a work around either.

 

System:

Dell Precision 3650

Windows 10 Enterprise

10.0.19044 Build 19044

x64-based PC

Intel (R) Core 

Processor Intel(R) Core(TM) i9-10900 CPU @ 2.80GHz, 2808 Mhz, 10 Core(s), 20 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.10.0, 3/15/2022
SMBIOS Version 3.4

Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.7 GB
Available Physical Memory 18.1 GB
Total Virtual Memory 53.7 GB
Available Virtual Memory 36.4 GB

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 16, 2022 May 16, 2022

Copy link to clipboard

Copied

I feel like it's got something to do with a set of effects. I tried rendering a few projects with some bare minimum animations and they've all rendered just fine as h.264 on ME. I really hope this gets addressed soon.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 18, 2022 May 18, 2022

Copy link to clipboard

Copied

Hey I've just got it solved with the help of adobe tech support. So I just had to turn off the Hardware encoding and decoding under Media encoder>edit>preferences>media. That did the trick!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 21, 2022 May 21, 2022

Copy link to clipboard

Copied

Hmm. Seemed like that was just a temporary fix. Heavier projects still face the same issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2022 May 23, 2022

Copy link to clipboard

Copied

I have exactly the same problem... 
Its impossible to work like that had to downgrade the version hell Media Encoder 2022 doesn't even allow you to save the preferences settings (when it requires you to restart the program).

 

Specs : 

Windows 10

RTX 3070 TI

I9-12900K

64 GB Ram

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2022 May 23, 2022

Copy link to clipboard

Copied

Same problem here

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 23, 2022 May 23, 2022

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 25, 2022 May 25, 2022

Copy link to clipboard

Copied

Nothing renders anymore. Got a Mac Studio M1 last week. Premiere Pro exports crash all with different Media Encoder error codes. Did the Rosetta 2 update en use that to open the application. Not working. Reset all Adobe files. Not working. Did the check Enable ProRes hardware in the pref of Premiere. Not working. HELP

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 18, 2023 Feb 18, 2023

Copy link to clipboard

Copied

I'm having the same error and I guess it's one of the issues that can't be solved I have had this kind of errors when OneDrive was deactivated on my PC once I reactivated it it worked but then I got this exact error message when I try to export comp to Media Encoder, does anyone knows how to solve this ? 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 21, 2023 Feb 21, 2023

Copy link to clipboard

Copied

Do you guys have Lumetri effects applied? Or any thrid party effects used?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 31, 2024 Jan 31, 2024

Copy link to clipboard

Copied

Same problem, I am just transcoding in Enoder crap

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 02, 2024 Feb 02, 2024

Copy link to clipboard

Copied

LATEST

Which hardware and OS do you use? Which versions of AME and other apps that you use in your workflow? Is the problem reliably reproducible or intermittent? Would you be able and willing to share project and media for us to look into the issue? I can private message you with the instructions in this forum if that is possible.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines