Media Encoder exceeds memory limit and crashes

New Here ,
Feb 15, 2022 Feb 15, 2022

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Hi,

as stated above: Media Encoder doesn't care about the memory limit i set. When reaching 100% memory load the ME crashes.

I tried several settings of the limit (between 26 and 10 GB), reinstalled the newest nvidia graphics driver and tested using a brandnew admin Windows-Account (that's what Adobe Support said i should try). All with the same result: exceeding and crashing.

 

I've got 32 GB of RAM, Win 10, AME v22.2 (but was the same with an older version.

 

Any hint what i could try?

 

Thanks!

Gene

TOPICS
Crash , Export or render , Freeze or hang , Hardware or GPU

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Adobe Employee ,
Feb 19, 2022 Feb 19, 2022

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Hi Gene,


We're sorry about this. Are you still experiencing this issue? If so, let us know if it's happening while exporting any specific project or with all of them.

 

Thanks,

Sumeet

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