Skip to main content
M
Matthew24276862cbeg
Inspiring
November 21, 2022
Answered

Media Encoder Horribly Slow

  • November 21, 2022
  • 7 replies
  • 9782 views

I am having the worst experience with AME. Its a 16 second video, that I am already 11 minutes into encoding and I'm not even 20% finished with it... On a 16 second video!!!

 

There is no way that AME should ever take this long for a 16 second video. I've also had my software crash twice on me, and Pr isn't doing any better. I'm using a MacBook Pro with the M1 Pro, 16GB Ram, and I'm using version 23.0.1 for AME and 23.0.0 for Pr.

 

Any ideas on how to fix this? I will post a screen shot below...

 

Thanks for the help!

    This topic has been closed for replies.
    Correct answer Matthew24276862cbeg

    That would be wonderful. I have the same machine for testing here. 


    Hi EckiAME,

    I'm back in office, and I believe I discovered the issue. My project was only full hd (1920 x 1080) but my full res images were 49MP (8256 x 5504). It seems that the large photos is what caused the crashing (I also sent a crash report to Adobe). Once I resized my photos down to 1920 x 1080, it exported within 30 seconds.

    7 replies

    diegohblack
    diegohblack
    Known Participant
    October 11, 2024

    I don't know the answer, but I'm having the same problem. Projects that used to render fast are now taking forever. I thought perhaps it was my hard drive being too full, but even now after a big clean up, the rendering is painfully slow. 

    Right now, I'm rendering a 15-minute 4k video into the Twitter 720HD preset. Other than Lumetri Color and a bit of a zoom-in, there are no other modifications in the timeline. However, after 15 minutes of rendering it's only half way done. It does this with every project, and to different presets, wheteher it's YouTube or ProRes422. I'm running Media Encoder version 24.6.1 (Build 2) on a M2 Mac Studio. Please help. It's really slowing down my progress.

    EckiAME
    Community Manager
    EckiAMECommunity Manager
    Community Manager
    October 11, 2024

    I would like to investigate the issue. Do you have a project for us to compare? It should be in the older PPro format so that we can convert the project and compare it against most recent builds. I can send you the instructions via private message in this forum.

    AnnikaKoenig
    Community Manager
    AnnikaKoenigCommunity Manager
    Community Manager
    March 2, 2023

    Dear @Matthew24276862cbeg,

    I am happy to tell you that thanks to your post Media Replacement Mogrts with stills have gotten a lot faster. In 23.2 your Mogrt should already perform somewhat faster, but you should really test this in a beta build of 23.3 where you will see massive improvements.

    Again, thank you for reporting this! We are very excited for this fix.

    And thanks, @EckiAME for jumping in here!

    Annika (QE on the Motion Graphics Team)

    F
    Florent276990168owz
    New Participant
    December 25, 2022

    I have the same problem. I discovered this software in trial version, the first day, Media encoder took 30 hours to export an .mp4 file, and the file crashed at the end.
    Second attempt with a Quicktime export, more than 21h, all for a 30s video.

    This software is not reliable, I would not take the paid version.

    F
    Florent276990168owz
    New Participant
    December 26, 2022

    And one more again...30s video not finished in 24h...thats enough and the last for me..My team can't work with a so long software

    V
    Valentin26721952jyad
    New Participant
    December 2, 2022

    For me, sometimes he wants to receive a project from after effects, sometimes he doesn't.
    Most often I render from after, because the encoder says it doesn't see the project.

    EckiAME
    Community Manager
    EckiAMECommunity Manager
    Community Manager
    December 2, 2022

    This seems to be a different issue. How often does this happen? What are your system specs? Which app versions do you use? 

    V
    Valentin26721952jyad
    New Participant
    December 8, 2022

    I use MacStudio Ultra, and the after effects application is the latest version 23.0
    the only idea that appears, that the combined projects, that is, when I import a part of the project from another part, another computer, the encoder does not want to render. when the project is cleanly done in this computer, no problems arise.
    your nurse also tried to help me, but she couldn't. I don't know why, when I put the project directly in the encoder, an error appears that it doesn't see the project, it says it doesn't exist or it has been deleted

    Joost van der Hoeven
    Joost van der Hoeven
    Community Expert
    November 25, 2022

    Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM? Also, since you are using Premiere Pro, please let us know know your sequence settings and the codec your footage are in. On th image I also see network drives. Is all media local? Thanks.

    FAQ: What information should I provide when asking a question on this forum?
    https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027

    Wolfgang272755383lc2
    Wolfgang272755383lc2
    Participating Frequently
    November 25, 2022

    Hi Joost,

    right now I am not sitting at the computer on which the rendering failed. I will submit the classification later.

    By the way: I hope we don't confuse the whole thing here. The screenshot you reference is not mine. I just have the same problem as Matthew24276862cbeg. Unlike him, I use Adobe After Effects (Windows 11) to render the movie via AME. 🙂

    EckiAME
    Community Manager
    EckiAMECommunity Manager
    Community Manager
    November 23, 2022

    I am sorry that you experience this. Can you share your OS version, your QuickTime custom settings and the file?

    Wolfgang272755383lc2
    Wolfgang272755383lc2
    Participating Frequently
    November 23, 2022

    Here's what happens to me: I finish the After Effects project (CC 2023 / Windows 11) and export the composition to AME. The render process starts and stops randomly at various times. Sometimes the process freezes at frame 622 of 6772, sometimes at 1215, sometimes at 6700. The render process takes about 2 hours. If it crashes at the end it is very annoying.

    As render setting I use H264 (Best quality / follows the composition defaults / 1920x1080px)

    The computer I use is a real powerhouse:
    - best graphics card on the market
    - 64 GB Ram
    - Windows 11 with 24 processors

    Translated with www.DeepL.com/Translator (free version)

    EckiAME
    Community Manager
    EckiAMECommunity Manager
    Community Manager
    November 25, 2022

    Wa cannot reproduce this without media. Would you be able to share files with us that illustrate the issue?

    W
    Wolfgang27264531tnfb
    New Participant
    November 22, 2022

    I have the same issue. Haven´t seen a solution yet. ...

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices