Media encoder is very slow to process a request

[ariellaf66550700]

When I export something into queue out of Adobe Premiere, which is the SAME version as my media encoder, it takes 5-10 minutes for that file to appear in media encoder. Then when I hit play to make it compress, it will give me the spinning wheel of death for 5-10 minutes before it begins processing. It's frustrating because I finish 6-8 sequences a day.. so waiting 6 x 5 mins = an extra 30 mins to 1 hour of starring at my screen to make sure those sequences show up in media encoder and it is just very time consuming. I recently upgraded to the 2017 latest version and before I upgraded, I was having no problems with the lag time. I tried purging all of my settings MULTIPLE times I cleared all cache I pressed shift when restarting and nothing helps. Just wondering if this is happening to anyone else. Thanks!

[ariellaf66550700]

bump

[BrigitteRoars]

Same, it's hanging on "reading XMP..." Haven't got a single render out today, though my colleague said after 5 minutes it eventually loads for him.

[rkreidler]

Same issue here, also if it ends up "working" it often fails to render at all.

[LeeHarper70]

Same issue here too, rendering from After Effects CC 2017 into Media Encoder (also CC 2017).  ME starts quickly enough when you send the render out from AE, then it can sometimes take minutes for the project to appear and sometimes it's there within a few seconds.  No idea why.  Complexity of the project doesn't seem to make any difference.

[timbo2000]

Same here. Takes for ever 'reading XMP' and then is very slow rendering. I can render the same file in render queue in one twentieth of the time.. Having said that in this version Adobe produces a pop up warning us that loading the XMP data will take a few minutes! Why?

[pallk · Accepted solution]

I had the same problem , found this answer and it solved it for me....In case you haven't got it sorted

In media Encoder Preferences - General - Uncheck "Import sequences natively"

P.

[Impalaboy]

In media Encoder Preferences - General - Uncheck "Import sequences natively"

This worked for me. Thanks for the tip!

[tkthree]

this worked for me, thanks so much! not sure what this does, im sure there is no way there will be repercussions for this. lol.