Media encoder no longer works in 2018

Report · Nov 22, 2017

I have a video I created in AE CC 2017. Never had a problem exporting it to media encoder and rendering H.264 with the Vimeo 1080p preset. I upgraded to 2018 the other day and today had to make an edit to that video. I sent it to media encoder and no matter what format I try it continues to fail. Can anyone suggest a reason why or advise what else I can try? Here's the log file. Thanks.

- Encoding Time: 00:39:15

11/21/2017 04:37:42 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264

Writing to file: \\?\G:\Audio_Video\Career Fair\Short Video Edit 11-13-17.mp4

Writing file type: H264

Around timecode: 00;02;53;04

Rendering at offset: 171.471 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:39:31

11/22/2017 08:41:49 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264

Writing to file: \\?\G:\Audio_Video\Career Fair\Short Video Edit 11-13-17.mp4

Writing file type: H264

Around timecode: 00;02;53;04

Rendering at offset: 171.471 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:39:12

11/22/2017 09:27:58 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264

Writing to file: \\?\G:\Audio_Video\Capital Video\Graphs v2018_AME\Short Video Edit 11-13-17.mp4

Writing file type: H264

Around timecode: 00;02;53;04

Rendering at offset: 171.471 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:39:17

11/22/2017 10:12:03 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: \\?\G:\Audio_Video\Capital Video\Graphs v2018_AME\Short Video Edit 11-13-17_1.mp4

Writing file type: H264

Around timecode: 00;02;53;04

Rendering at offset: 171.471 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:39:18

11/22/2017 10:53:25 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: \\?\G:\Audio_Video\Capital Video\Graphs v2018_AME\Short Video Edit 11-13-17_2.mp4

Writing file type: H264

Around timecode: 00;02;53;04

Rendering at offset: 171.471 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:39:27

11/22/2017 11:33:19 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: \\?\G:\Audio_Video\Capital Video\Graphs v2018_AME\Short Video Edit 11-13-17_3.mp4

Writing file type: H264

Around timecode: 00;02;53;04

Rendering at offset: 171.471 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:00:00

11/22/2017 11:42:29 AM : Encoding Failed

------------------------------------------------------------

QuickTime Export Error

QuickTime for Windows cannot export H.264 on computers that have more than 16 CPU cores due to a problem in the Apple H.264 compressor component.

Export Error

Incompatible Video Codec found in the preset. Preset load failed.

Exporter returned bad result.

Writing with exporter: QuickTime

Writing to file: E:\Audio_Video\Short Video Edit 11-13-17.mov

Around timecode: 00;00;00;00

Component: QuickTime of type Exporter

Selector: 9

Error code: 27

------------------------------------------------------------

- Encoding Time: 00:39:19

11/22/2017 12:23:47 PM : Encoding Failed

------------------------------------------------------------

32-bit QuickTime support ending

Support for import/export of legacy 32-bit QuickTime media will be discontinued in a future version of Premiere Pro. Transcode to a non-legacy format to continue using the media in Premiere Pro after legacy support has ended.

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: QuickTime

Writing to file: E:\Audio_Video\Short Video Edit 11-13-17.mov

Around timecode: 00;02;52;19

Rendering at offset: 171.471 seconds

Component: QuickTime of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

Report · Sep 28, 2018

I can see how it might seem like uninstalling QuickTime is what I'm suggesting, but it's not.

Perhaps this is a better way to say it: For those of us that have QuickTime based workflows, we need to take a very close look at how that can be maintained going forward without QuickTime drivers from Apple. There's a very short list of QuickTime CODECs supported directly in the Adobe video applications as of the most recent CC2018 updates.

Of course, one can keep a current system up and running "as is" for a very long time. An example of an "as is" machine would be a Windows 7 Pro machine running Premiere Pro CC2017 with the most recent version of the QuickTime 7 components installed. (Avoid QuickTime Player which talks to the web as Apple no longer publishes security updates for it.)

-Warren

Report · Sep 29, 2018

Hello Warren Heaton, is there a way to get the quicktime codecs to install on my computer without installing the quictime player? Thanks for your helpful info so far.

Report · Sep 29, 2018

It's probably worth mentioning that Apple did not discontinue the QuickTime movie file format (the ".mov" file format still exists). Apple only discontinued QuickTime as a system driver for time based media, replacing it with AV Foundation Frameworks. This change affects both macOS and Windows users. Currently, there is no Windows implementation of AV Foundation Frameworks.

If using the April 2018 releases of Premiere Pro, After Effects, Media Encoder and Audition, you can use the following QuickTime CODECs for import without QuickTime being installed:

Animation (without delta frames)
Apple ProRes
AVCI
Avid DNxHD/DNxHR
DV
GoPro CineForm
JPEG
H.264
HDV
HEVC
IMX
MPEG-2
PNG
XDCAM
Uncompressed

If using the April 2018 releases of Premiere Pro, After Effects, Media Encoder and Audition, you can use the following QuickTime CODECs for export without QuickTime being installed:

Animation
Apple ProRes (macOS only)
Avid DNxHD/DNxHR
DV
GoPro CineForm
Uncompressed

If your workflow requires importing or exporting a QuickTime CODEC not listed, you'll need to maintain a workstation with versions of your OS, Adobe applications and QuickTime that do. An example would be Windows 7 Pro with PR, AE, ME, and AU cc2017 and QuickTime 7.

There are some 3rd party options for exporting to Apple ProRes on Windows, but nothing from Adobe directly.

Those running macOS with a workflow built around Apple ProRes and/or H264 will probably not notice much of a difference.

This support page is probably worth reviewing:

Dropped support for QuickTime 7 era formats and codecs

It may also be worth mentioning that Photoshop and Animate (Flash) still require QuickTime (as far as I've noticed); however, Animate now has an option to send the FLA project file to Adobe Media Encoder for export as a QuickTime movie file (or anything supported in AME). I imagine it won't be long until Photoshop does the same.

Report · Sep 30, 2018

your lucky mine wont'teven launch