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Media encoder not installed 2023

Explorer ,
Oct 26, 2023 Oct 26, 2023

I have updated all apps and restarted (mac studio M1 ultra) but I get this message when trying to render from AE 23.6.0 to AME 24, build 54.  Iit will not open encoder and I get this message: Screenshot 2023-10-26 at 5.02.15 PM.png

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correct answers 1 Correct answer

Adobe Employee , Oct 27, 2023 Oct 27, 2023

@jasonjasonjaosn 
You need to have the same major version of After Effects and Media Encoder installed.
AE 23.x will only work with AME 23.x
AE 24.x will only work with AME 24.x

 

Best regards

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Media Encoder forum

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Adobe Employee ,
Oct 27, 2023 Oct 27, 2023
LATEST

@jasonjasonjaosn 
You need to have the same major version of After Effects and Media Encoder installed.
AE 23.x will only work with AME 23.x
AE 24.x will only work with AME 24.x

 

Best regards

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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