Media Encoder not rendering

[filmspezialist]

Today I wanted to export my video from Premiere Pro 24.4.0 to Media Encoder 24.4. The project is send to ME and appears in the projects list. However when I click the start button nothing happens. I thought it might be a problem with the latest version of ME and thus went back to 24.3. However same problem here. So I also went back to Premiere Pro 24.3.0.  I opened a project which I recently successfully rendered with ME 24.3 and did send it to ME. But again - when clicking the start button nothing happens.

Obviousely something has changed. 

Any hints?

I am working on a PC under Windows  11 

[EckiAME]

Sorry, DVA apps are all other digital video and audio apps from Adobe.

[filmspezialist]

OK - I did as suggested. I am on 24.4.1 on both PP and ME.

Switched off antivirus program and windows firewall.

Made sure that Task Manager has no Dynamic Link Process shwoing up.

Opened ME.

Opened my project in PP. Now I ccan see a Dynamic Link Process in Task Manager.

Sent my sequence from PP to ME.

It shows up in ME.

Once I hit the start button nothing happens.  ME is not rendering.

What next?

[EckiAME]

I need to look up the instructions on how to enable DynamicLink logs and we need to have a look at them.

[EckiAME]

Can you please create this path: %APPDATA%\Adobe\dynamiclinkmanager\24.0\logs and add an empty text file called "dynamiclinkmanager Log.txt". Please retry your last export and send me your "dynamiclinkmanager Log.txt" via private message in this forum. 

[filmspezialist]

Where should I create this path? In the Adobe folder within the Program folder?

[filmspezialist]

OK - did it. Both ways: opening ME first, then PP and vice versa. In both cases the created txt file is empty

[filmspezialist]

Before I createed the suggested txt file there were already two txt files inside this path. Maybe you should have a look at those? But I don't know how to send a private message in this forum. Any help on that? 

[filmspezialist]

Did you receive the private message containing the txt file(s)?

[EckiAME]

Thanks for the files. I will try to find the right DynamicLink expert to look into this issue.

[filmspezialist]

Has your problem been solved yet? I am still waiting for Adobe to solve my problem. Can't use ME any more which ia so annoying.

[EckiAME]

Very sorry to hear that the issue still persists. I haven't head back. Let's try to do a screen share to look into your issues. I will private message you.

[filmspezialist · Accepted solution]

Exciting news: ME is rendering again as it should!

The only thing that was changed on my Windows 11 PC was a Windows Update (KB5039212) which was installed yesterday. So I thought I should give it a try. I opneed a PP project and send it to ME. Once I hit the start button it rendered my video! I tried it with another project and I also tried it several times - each time it was successful!