Media encoder not working at all

[juanarnold]

Hello,
i followed all recomendations from the community. unfortunatelly, media endoder is not working for me. i used it in two different computers and the result was the same... nothing rendered from After effects.
is it possible to run the previous versions of media endoder and after effects? it was working fine until the update... practically, i cannot render any of my projects. : (
any aditional suggestions?
thanks

[Peru Bob]

i followed all recomendations from the community. 

By @juanarnold

What, exactly, have you tried?

[juanarnold]

Thanks for your answer Bob.

i have done he following

1. Choose File > Project Settings > General. The Project Settings window opens. 
2. In the Video Rendering and Playback section, choose Mercury Playback Engine Software Only.

saving it in a different format

change the match source.

should i do something else?

Thanks

[Peru Bob]

Try turning off Hardware encoding in the Video tab of the export settings.

[juanarnold]

Hello Bob

Thanks for your message

changed that setting. Media Encoder took 10 minutes trying to start rendering and after that failed...

I need to continue looking for other "tweaks" to have something rendered, while before the updates, everything was running very smoothly. have been weeks that i cannot render any of my after effects projects. it is frustrating ...