Media Encoder render always stuck at 100%

Community Beginner ,
Dec 05, 2021 Dec 05, 2021

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Hi,

I exported animation video from After Effects by using Media Encoder. Somehow, it always stuck at 100% (always stop at remaining 00:00:02). It's not even a big file, estimated is just 258MB (and it often happen, not only to this file). Usually i just tried to stop the render, and re-render, it render successfully for the second time without stuck. But today I have re-rendered 5 times, it always stuck at 100%. The render was completely fine if i render shorter length video.

 

I rendered with H.264 format with Match Source - High bitrate preset.

 

Is there a solution to this? Or at least is there a way to stop the render without losing the mp4 file? 

 

Thank you for your time!

TOPICS
Error or problem , Export or render , Formats , Freeze or hang , Hardware or GPU , How to , Performance , Tips and tricks

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Community Beginner ,
Dec 05, 2021 Dec 05, 2021

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P.S.: im using adobe cc 2022

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Adobe Community Professional ,
Dec 05, 2021 Dec 05, 2021

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Try turning off Hardware encoding in the Video tab of the export settings.

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Community Beginner ,
Dec 05, 2021 Dec 05, 2021

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Thank you! I will try that

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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Fast solution is to take .mov file (that you make in AE) and drop it into Photoshop. Then go to File / Export / Render video. 
Works for me every time.

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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Thank you!

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