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Media Encoder slow/lag interface

Engaged ,
Feb 02, 2023 Feb 02, 2023

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So I just want to ask if it's normal that Media Encoder become practicly impossible to select, move and do anything to the file list when there is a lot of media in it. I mean if I want to select all the clips it it's almost impossible because is so slow.

 

Thanks in advance.

 

Windows 11

Media Encoder 23.1 (also hapen in the 22-23)

32gb Ram, i7 10th, GTX 2070.

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Adobe Employee ,
Feb 03, 2023 Feb 03, 2023

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That sounds strange and shouldn't be. Please can you provide some more details how many files you having in the list and what type you are using, so we can try to reproduce this? Thanks.

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Engaged ,
Feb 03, 2023 Feb 03, 2023

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Yes, it's about 350 MP4 60p 4K files, some clips 1 sec duration, others 10, others minutes.

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Adobe Employee ,
Feb 06, 2023 Feb 06, 2023

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This shouldn't be an issue. We have customers with thousands of files in their queue. Hard drive might be an issue.

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Adobe Employee ,
Feb 07, 2023 Feb 07, 2023

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I will try this with a most recent build.

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Adobe Employee ,
Feb 08, 2023 Feb 08, 2023

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Win 11 is slower than macOS version. Did you compare UI performance of release vs. beta?

I will file a bug to look ,ore into this.

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Engaged ,
Feb 19, 2023 Feb 19, 2023

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It's an internal ssd, but also happen with external ssd/hard drive. 

 

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

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