• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Media Encoder slow to access external drive

Explorer ,
Sep 19, 2023 Sep 19, 2023

Copy link to clipboard

Copied

After upgrading to Ventura (13.5.2) Media Encoder (2023) takes up to 40+ seconds to access a render folder on an external drive.  Didn't have this problem yesterday when the OS was Monterey.  The actual render time to the folder once it's displayed is fine.  

Views

162

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 19, 2023 Sep 19, 2023

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

Do you have any antivirus software installed? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

No antivirus software installed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 22, 2023 Sep 22, 2023

Copy link to clipboard

Copied

LATEST

Update - It's not just Media Encoder, it seems to be all Adobe.  In fact it may be an issue with Ventura.  However no one will fess up (surprise). 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines