Media encoder won't open and error pop up keeps appearing

[doland29891532]

Hi! Whenever I try to open media encoder it either shuts down before opening or has an error message pop up saying: "an error has occurred, send report"

I've seen a lot of people have dealt with this same problem but I'm making a new post to bring the issue back up, the only solutions I have found were from this article posted by adobe support in a thread:

https://helpx.adobe.com/x-productkb/multi/products-crash-launch-macos.html

I tried it but nothing helped, I restarted my computer and that did not help, I am trynig to uninstall media encoder but an error keeps popping up saying it cannot uninstall (I force quit media encoder, this error is not bc the app is running) Does anyone have any other solutions?

I am in the middle of working and need a video rendered within the hour, does anyone have any alternatives to media encoder? I already rendered the video through after effects but now have the .mov and need to convert it to .mp4 in order for my boss to view it & post it!

If anyone has advice please let me know!

[meaganm87399458]

I am having the same problem since the update this morning. Won't open at all, crashes everytime. Super frustrating. Handbreak is a decent alternative that I am using now and it is free to download. 

[retrodas]

I also have the same problem, I'm using iMac macOS Catalina 10.15.7.

[doland29891532]

I was eventually able to uninstall and redownload it and now it's working again. However, that wasn't until 2 days later.

[retrodas]

Mine is still not working. I've just installed again but the problem is the same, not working...

[Miss Caroline5E22]

I'm having the same problem, Won't open

[meaganm87399458]

Uninstalling and reinstalling worked for me

[retrodas]

I've fixed the problem. I deleted the third party plugins which was located /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore here. now it is working.