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Please post screenshots of your timeline, preview window, sequence settings, media properties, and export settings.
Also:
Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo
If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.
Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y