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MP4 Export problem

New Here ,
Dec 12, 2022 Dec 12, 2022

Hi. I have problems with export as MP4.

In Adobe Encoder there is no error, but the exported file has only 1KB and does not open.

In Premiere there is this error as you see in the atached screenshot.

I have this problem since today.

Anybody with the same problem and knows how to solve it?

Regards

Oliver 

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correct answers 1 Correct answer

Adobe Employee , Dec 26, 2022 Dec 26, 2022
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New Here ,
Dec 13, 2022 Dec 13, 2022

Same problem here šŸ˜ž

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New Here ,
Dec 13, 2022 Dec 13, 2022

We have the same problem on all computers with different configurations. Downgrade to 23.0.1 works. there isnt this problem

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New Here ,
Dec 13, 2022 Dec 13, 2022

I had the same problem, the solution is version 23.01

Thanks MEF27551159xudy

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Adobe Employee ,
Dec 26, 2022 Dec 26, 2022
LATEST

See this solution, Oliver: https://community.adobe.com/t5/adobe-media-encoder-discussions/export-issue-for-h-264-and-hevc-with-...

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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