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My Presets gone after update to 2020

Explorer ,
Nov 12, 2019 Nov 12, 2019

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Update made with copy presets turned on. Every preset now gone, and, of course, remove old version also turned on, so no previus version. Any ideas, or should I just remember to ALWAYS make a backup before Adobe update?

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correct answers 1 Correct answer

Advocate , Nov 12, 2019 Nov 12, 2019

Hi macinz,

 

Do they still exist on your computer to where you can import them again? For example, I'm on a Mac, and my presets are saved under Users > [username] > Documents > Adobe > Adobe Media Encoder > [version #] > Presets. Any chance your presets are saved in any of your prior version numbers?

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Advocate ,
Nov 12, 2019 Nov 12, 2019

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Hi macinz,

 

Do they still exist on your computer to where you can import them again? For example, I'm on a Mac, and my presets are saved under Users > [username] > Documents > Adobe > Adobe Media Encoder > [version #] > Presets. Any chance your presets are saved in any of your prior version numbers?

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Participant ,
Mar 10, 2021 Mar 10, 2021

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Looks like Adobe wiped out those previous versions upon install of the newest version.

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Participant ,
Mar 10, 2021 Mar 10, 2021

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My mistake! I found them on my machine.

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Enthusiast ,
Mar 17, 2021 Mar 17, 2021

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I had my custom presets disappear after upgrading to 2021 but was able to find them in the old folder. Why on earth does every other Adobe app ask to move these preferences but not this one? Hmm Adobe???

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Participant ,
Mar 10, 2021 Mar 10, 2021

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I'm in the same boat. Updated today (3/10/21) to Premiere / After Effects / Media Encoder 2021 (15.0, 18.0, and 15.0 respectively), and it wiped out the previous versions (C: > Program Files > Adobe). Why is this the default for Adobe to do this? I had dozens of pre-made encode presets that are now gone.

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Participant ,
Mar 10, 2021 Mar 10, 2021

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NEVERMIND! Was looking in the wrong location.

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New Here ,
May 29, 2021 May 29, 2021

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How did you find them?

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New Here ,
Jul 29, 2021 Jul 29, 2021

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I was able to grab them all from my Time Machine back up.

They were totally gone in my local Adobe/Media Encoder/Presets folder.

Just grabbed from them all from V14 and dropped them in the empty

V15 folder on my mac. Worked like a charm

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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Same here.  Auto-update enabled, remove old enabled.  Copy settings and preferences to new update enabled.  All ME presets gone now.  Adobe, please migrate old presets into updated ME presets folder upon update.

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Adobe, you keep failing us with lost workspaces and settings. Most creative people don't want to spend hours repeatedly setting up stuff in order to work.

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