Premier Pro Export/Renders Not Queueing in Media Encoder

[jacques.eloff]

Hi, hoping for some help here. For some reason my render/exports from Premiere Pro are not queueing in Media Encoder. Media Encoder soes open automatically but then nothing happens. I have searched throughly on this issue, including all the fixes noted in this thread (https://community.adobe.com/t5/premiere-pro/premiere-pro-cc-not-queuing-exports-into-media-encoder-c...) but nothing works for me.

This is becoming a major issue, partuclualry when it comes to creating proxies, and is hurting my workflow.

Any assistance appreciated.

Thanks!

[Shivangi_Gupta]

Hi there,

We appreciate you writing in. We understand that dynamic link between PR and AME is not working.

• Which version of Adobe applications are you using?
• What happens when you import the Premiere Pro project directly in AME?

Let us know. We're here to help.

Regards,

Shivangi

[jacques.eloff]

Hi Shivangi, thanks for looking into this for me. Answers as follows:

• Both Premiere Pro and AME are running version 15.2.
• I tried importing some .mp4 clips into AME by pressing the + and I was able to create a queue and successfully encode/output the files. I could also add an entire .prproj file into the media encoder queue and encode that. I then tried again by creating a queue from Premiere Pro export but still no luck.

Any other thoughts?

[Shivangi_Gupta]

That's weird! 

Would you mind testing the issue after resetting the preferences? https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

Let us know.

Best, 

Shivangi

[jacques.eloff]

Hi Shivangi

I tried resetting preferences but still no luck. Just to confirm that I can successfully add projects to the queue manually but I cannot start a queue from Premiere Pro.