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Kravapusk Yan
Participant
March 26, 2021
Answered

Premiere Pro can't connect to Media Encoder

  • March 26, 2021
  • 2 replies
  • 891 views

All apps are installed. But error

This topic has been closed for replies.
Correct answer Shivangi_Gupta

Hi there,

This does not sound ideal. If you have made sure the version of the applications are in sync, the dynamic link should work without any issues.

Have you considered reinstalling the applications?

Let us know. We're here to help.

 

Thanks,

Shivangi

2 replies

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity ManagerCorrect answer
Community Manager
March 30, 2021

Hi there,

This does not sound ideal. If you have made sure the version of the applications are in sync, the dynamic link should work without any issues.

Have you considered reinstalling the applications?

Let us know. We're here to help.

 

Thanks,

Shivangi

Participant
November 12, 2021

I am facing the same problem - 

premiere pro timeline when i try to eque/xport via media encoder it is not accepting, 

 

Participant
March 26, 2021

Same problem here, and both Premiere and Media Encoder are version 15.