Quicktime videos rendered by Media Encoder won't play

Forum|Forum|7 years ago
June 26, 2018
1 reply
4350 views

I'm having problems getting QuickTime videos rendered by Adobe media encoder to play on my Mac computer. Whenever a QuickTime video is starting up, it says converting, then says it can't be opened. I've tried restarting my computer and reinstalling Media Encoder, but those did not work. It just started yesterday and I have rendered other videos fine in the past week.

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Jeff Bugbee

Community Expert

What video and audio codec are you using to encode?

Pye Barker - AmherstAuthor

Participant

Whatever the default ones are. I have never changed them when I use it. I'm just trying to render a premiere pro project. It still works with simple video footage, but not with complicated stuff.

Jeff Bugbee

Community Expert

It was exporting as Quicktime. But I rendered it as H.264 and it came out fine.

Quicktime is a container format. H.264 is a codec.

Try exporting as Format: H.264 and make sure AAC is selected for Audio Format.

Quicktime player should play that without converting.

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