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"Chipmunk" Audio when transcoding DV capture using Media Encoder

Community Beginner ,
Apr 02, 2024 Apr 02, 2024

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I am transcoding a video captured from a DV tape on an avi file (no compression (13G/hour)).  The original video plays fine on windows media player, vlc.

 

No matter what options I choose in adobe media encoder, the resulting audio is either distorted (high pitch chipmunk like) or missing.  I chose several of the standard profiles with the same result.

 

I have an old copy of windows movie maker and it is able to produce good quality audio.

Anyone have recommendations on what my issue is?

 

Thanks,

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Error or problem , Export or render

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Community Beginner ,
Apr 02, 2024 Apr 02, 2024

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The same thing happens when I use Premier Pro

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Community Expert ,
Apr 02, 2024 Apr 02, 2024

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Try turning off Hardware encoding in the Video tab of the export settings.

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