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deva314263749fc8
Participant
August 1, 2023
Question

Render

  • August 1, 2023
  • 1 reply
  • 196 views

Please help me. In AE, the video looks correct, but in Adobe Meda Encoder, such a cropping is found on the right. What is the problem? The application versions are the same, 2023.

 

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    1 reply

    M
    Marvelous_ninja154A
    Participating Frequently
    August 1, 2023

    Hi,

    you need to have the same sub-version of AE and AME, both should be 23.5 or 23.4

    See https://helpx.adobe.com/media-encoder/kb/known-issues.html -> DYNAMIC LINK COMPATIBILITY ISSUES (WINDOWS ONLY)

     

    Best regards

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