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KristianEnoksen
KristianEnoksen
Participating Frequently
September 10, 2014
Answered

Stuck at 100%

  • September 10, 2014
  • 13 replies
  • 99963 views

Hi.

I'm trying to render out a batch of files from AME, but they keep getting stuck at 100%, and never finishing.

AME creates 3 files, a video file, an audio file and the container, but never merges them into one complete file.

Everything seems to render normally if l render directly from Premiere Pro, but as l have a ton of files l need to render out for archiving l'd love to be able to queue it up..

My render settings are:

- H.264/mp4

- Video: 1920x1080 (1,0), 25 fps, Progressive

- Audio: AAC, 160 kbps, 48 kHz, Stereo

- Bitrate: VBR, 2 pass, Target 10.00 Mbps, Max 12.00 Mbps

- The source was deinterlaced

Source files are P2 media; DVCPRO HD.

I am rendering on:

iMac 21,5" late 2012

OS X 10.8.5

CPU: Intel i7 - 3,1GHZ Quad Core

GPU: Nvidia GeForce GT650M 512MB

HD: 251GB SSD / 100 GB free.

RAM: 8+8GB DDR3 1600MHz


with:

Adobe Media Encoder CC (v. 7.2.2.29)

I have tried saving locally, to an external Thunderbolt drive, and to our ReadyNAS server with the same issue.

Any tips?

Regards,

Kristian

    This topic has been closed for replies.
    Correct answer MAzamOfficial

    Just Pause and Resume it. I also Had the same issue while exporting a file of 7.34gb. It worked for me. You may also try!

    13 replies

    Show previous replies
    KristianEnoksen
    KristianEnoksenAuthor
    Participating Frequently
    September 15, 2014

    Hi again.

    I'm having the same issue with the other audio formats..

    M
    Adobe Employee
    MMeguro
    Adobe Employee
    September 16, 2014

    Were you encoding many files at once in AME when you saw this problem?  If you encode only one job, does it successfully encode a file?

    Also, in order to complete the multiplexing process, it requires a disk space twice larger than a final file size.  For example, if a final file is 5GB, the multiplexing process temporarily requires 5GB.  Total 10GB is needed.  Please make sure you have enough diskspace.

    After encode is completed, can you take a look the "Status" column on the Queue panel?  Do you see it has a green check, a warning or an error?  If you see a warning or an error, can you click a warning or an error link?  Or you can select  File menu > Show Errors.  This opens up a log file.  Can you tell me what warning or error is listed for the job you just completed?

    KristianEnoksen
    KristianEnoksenAuthor
    Participating Frequently
    September 22, 2014

    Thank you for sending me the project file.  So far, I haven't been able to reproduce this problem yet.  But, this is a good start for the investigation and a possible future fix.

    Meanwhile, please use VBR 1pass option.  If you see lesser video quality with this option, you may want to increase bitrate values and experiment which values are most suitable for your need.


    Update:

    Apparently, VBR-1 only worked properly that one time. Now l am getting the same issues as with VBR-2.

    KristianEnoksen
    KristianEnoksenAuthor
    Participating Frequently
    September 10, 2014

    Here is a screenshot of my render settings incase that helps.

    M
    Adobe Employee
    MMeguro
    Adobe Employee
    September 11, 2014

    Here are something you may want to try.

    - If you are using GPU rendering in AME, please try "Mercury Playback Engine Software Only".

    - If it doesn't work, please try disabling the native Premiere Pro sequence import.  (AME Preferences > General > Uncheck "Enable native Premiere Pro sequence import")

    - I see you are using version 7.2.2.  Now, version 8.0.1 is available.  You may want to try the latest version for Premiere Pro and AME.  There is no extra charge for this version if you already have a Creative Cloud subscription for Premiere Pro.

      KristianEnoksen
      KristianEnoksenAuthor
      Participating Frequently
      September 11, 2014

      Hi MMeguro.

      Thank you for the suggestions above.

      I was already using Software Only. It seems to be my only option for some reason anyways.

      I updated and used 8.0.1 with and without "native sequence import" enabled, with the same issues.

      I've now also had it complete  (As opposed to just being stuck at 100% for hours upon hours.), but it still will not place the files inside the container, so l still end up with useless renders.

      Also, it seems to work just fine with smaller renders that end up around 100-300 mb with these settings. The bigger ones though, where I have 1-2 hours of footage that l need to render out for archiving is where the problem arises.

      Are there any other steps I could try?

      Thanks in advance,

      Kristian

      KristianEnoksen
      KristianEnoksenAuthor
      Participating Frequently
      September 10, 2014

      Quick edit:

      I can render to Quicktime just fine, but the H.264/mp4 files seem to give me alot better quality/filesize ratio so l'd like to keep using that.

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