Sync problems with Media Encoder

New Here ,
Nov 11, 2017 Nov 11, 2017

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Hi, everyone

After many successful conversions from various formats (usually to MP4-HDs), the past 2 days have seen the app generating files that are out of sync between video and audio. Any ideas as to why this is happening? Is there a way to clear the prefs, and would that work? Thanks for your help!

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