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This file was downloaded on an unknown date.

New Here ,
Nov 07, 2022 Nov 07, 2022

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Hello everyone,

I'm not able to open ME; this is the error I got: 

“Adobe Media Encoder 2023” is damaged and can’t be opened. You should move it to the Bin. - This file was downloaded on an unknown date.

 

I uninstalled twice and install the old one but none of them worked.

Still not working.

TOPICS
Crash , Download and install , Error or problem , Export or render

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Adobe Employee ,
Nov 07, 2022 Nov 07, 2022

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Please perform send me the log output from this terminal command:

codesign --verify --deep --strict --verbose=2 /Applications/Adobe\ Media\ Encoder\ 2023/Adobe\ Media\ Encoder\ 2023.app

We need this information as we are not able to reproduce the issue yet.
 Thanks for your valuable help!

After this step, please try the workarounbd described below.

The workaround that worked for most people is this:

1. Open Application Folder

2. Right click on Adobe Media Encoder 2023 and click 'Open'.

3. Agree in security dialog.




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