• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

YouTube Vertical Video - Render Settings

New Here ,
Sep 12, 2020 Sep 12, 2020

Copy link to clipboard


Hey guys, 


I created a number of vertical videos (2160x3840) in After Effects rendered with the lossless preset. From there I used the YouTube 4K preset in Media Encoder to prep the videos for uploading to YouTube.


With the videos now uploaded and playing back vertically beautifully and in 4K resolution on desktop, to my surprise they only play back on mobile (I've only checked iPhone) in up to 480p.


I also tried rendering at other resolutions to see if it was a 4K issue. I tried full HD and 1440p and got the same low res results on playback from mobile. 


Could this be a render settings issue? 

p.s. I have tried to seek help from YouTube but they don't seem to think it's a YouTube issue, although they weren't too helpful in general. 

Thanks in advance for any help. 

Example: https://youtu.be/i2F6KRCoXoc


Export or render






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation