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Hi - AME (and AE actually) have been giving me problems since the latest updates. AME will not load past 'ImporterRED.prm' Any ideas or similar problems I would love to hear some solutions. No problems before. Nothing else has changed on my system.
Windows 10 / 64 bit.
Cheers
Dave
Hi Vidya,
I am waiting for out new IT guy to obtain the password for our AntiVirus that the old IT forgot to leave him .
I have tried without deactivating the AntiVirus but nothing has changed. If I start in Safe Mode everything runs and loads with no problems including Dynamic Link which is causing problems if AE and AME do successfully open (rare event ATM). Hopefully I can report back soon.
Cheers
Dave
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Hi Dave,
It seems like an activation issue. Sign out from Creative Cloud, Sign in back & test.
Instructions: Sign in and sign out to activate or deactivate Creative Cloud apps
If possible disable anti-virus & firewall while performing sign-out & sign in.
Thanks,
Vidya.
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Hi Vidya,
I am waiting for out new IT guy to obtain the password for our AntiVirus that the old IT forgot to leave him .
I have tried without deactivating the AntiVirus but nothing has changed. If I start in Safe Mode everything runs and loads with no problems including Dynamic Link which is causing problems if AE and AME do successfully open (rare event ATM). Hopefully I can report back soon.
Cheers
Dave
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Hi Dave,
Thanks for letting us know the status. Please let us know the status after disabling anti-virus.
Vidya.