Media Encoder just stopped encoding. It says it is, but it's not.

New Here ,
Apr 02, 2020 Apr 02, 2020

Copy link to clipboard

Copied

Screenshot (19).pngI have tried pausing and unpausing, but with 2 minutes left, it just stopped. I have no idea how to fix it. I already waited an hour and don't want to stop it and try again.

TOPICS
Export or render, Freeze or hang

Views

261

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 02, 2020 Apr 02, 2020

Copy link to clipboard

Copied

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 02, 2020 Apr 02, 2020

Copy link to clipboard

Copied

Processor:
AMD Ryzen 5 3600 6-Core Processor
Video Card:
Radeon RX 580 Series
RAM:
16 GB
Operating System:
Windows 10
I have 2 hard drives:
Windows (C:) with 237 GB total and 32 GB free, and New Volume (D:) With 1.81 TB and 736 GB free. I am unsure of what you mean by kind and I have too much stuff installed to state what's on them.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 03, 2020 Apr 03, 2020

Copy link to clipboard

Copied

LATEST

" I have too much stuff installed to state what's on them"

I mean: What drives are the media, media cache, media cache database, and project files on?

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 03, 2020 Apr 03, 2020

Copy link to clipboard

Copied

Your C drive doesn't have enough free space for system and temp files.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines