Media Encoder no abre

New Here ,
Nov 07, 2018 Nov 07, 2018

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Hola!

Desde hace unos 3 días me sale este error al intentar abrir Media Encoder. Qué me recomiendan hacer? Saludos

Captura de pantalla 2018-11-07 a la(s) 12.40.36.png

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Adobe Community Professional ,
Nov 09, 2018 Nov 09, 2018

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New Here ,
Nov 09, 2018 Nov 09, 2018

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Doesnt work

La borro, incluso la quito de la papelera y al intentar abrir Media Encoder vuelve a crear la carpeta y a reportarme el mismo error.

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Adobe Employee ,
Nov 30, 2018 Nov 30, 2018

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Hi jorgeo33481453,

Sorry for the trouble. It seems like a permission issue.

If possible, try logging in using a different Administrator account into the OS and see if the issue persists.

Thanks,

Vidya

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