413 Request Entity Too Large

[roboplata]

I need to log in to my adobe sign account to retrieve a copy of a contract. But, whenever I try to log in, I get the error below. I need to modify a contract and get it out for signing ASAP. Help!

Request Entity Too Large

The requested resource

/public/compose

does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

---

Apache Server at na1.documents.adobe.com Port 443

[roboplata · Accepted solution]

So, this is apparently a self-healing issue. I refreshed the page 5,240 times and eventually it came back. Things I tried before it started working of its own volition:

- Restarting computer

- Clearing browser cache

- Alternate browser

- Alternate computer

- Alternate browser on alternate computer

None of that worked. But, eventually, the site started working again. Go figure.

[MeenakshiNegi]

Hi Roboplata,

This error message generally appears when you exceed a limit assigned to a feature in the account.

As you have mentioned that the error message appeared while signing-in to the account, it seems to be the browser issue.

However, as you have mentioned it is already resolved it is hard to say what was the actual cause of that.

Hope that the application is working fine now.

Let us know if you need any help or have any questions.

Regards,

Meenakshi

[Dulcinealo]

I keep having this same issue - what is the remedy?

[eliasmu@aabiiss.com]

What is the limitation and for wich features?

[saharaj33]

Was this ever resolved? I'm having the same issue. 

[peterc84999910]

When using Adobe Sign and using a Template that I have used several times before I get this message below when I hit next after entering in the Recipient’s email. It won’t let me proceed and if I do it on a different computer it works fine. This issue I have never seen before and only happens when trying to send a document through Adobe Sign.

Request Entity Too Large

The requested resource
/api/rest/v6/agreements
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

---

Apache Server at na1.documents.adobe.com Port 443

[Search Intelligence5CD0]

This is absolutely horrible!

Request Entity Too Large

The requested resource
/api/rest/v6/agreements
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

---

Apache Server at na1.documents.adobe.com Port 443

[klemensa]

Same here. I keep getting this error message when trying to establish a SharePoint site connection with Adobe Sign. Any solution for this?

[klemensa]

btw. The only login that worked was in Teams. Neither SharePoint nor Power Automate or Flow is working on my side because of this login issue.

[Stuart5EEB]

I just signed up for a trail of adobesign...first document I try and send throws the same error.  Not a great start...

[Mr Magu]

I too am having this error but only when I try to sign in via Microsoft Teams. If this is an error message because you exceed a limit assigned to a feature then why the cryptic message? If I had received the message that my account exceeded a limit then I wouldn't be here.