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Adobe Document Cloud - Upload Error: an error has occurred

New Here ,
Apr 04, 2016

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When uploading a document to Adobe Document Cloud to send for a signature, i get an arror message "Upload Error: an error has occurred". I'm using Windows 10, Internet Explorer 11. I've tried to upload two other documents that ive successfully uploaded to Adobe Document Cloud before, but they too have failed. I've also tried uploading directly from Adobe Acrobat XI, but that just hangs. What can I do? I cannot send my contracts to my clients.

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Bug Error, Questions Need Help

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Adobe Document Cloud - Upload Error: an error has occurred

New Here ,
Apr 04, 2016

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When uploading a document to Adobe Document Cloud to send for a signature, i get an arror message "Upload Error: an error has occurred". I'm using Windows 10, Internet Explorer 11. I've tried to upload two other documents that ive successfully uploaded to Adobe Document Cloud before, but they too have failed. I've also tried uploading directly from Adobe Acrobat XI, but that just hangs. What can I do? I cannot send my contracts to my clients.

Topics

Bug Error, Questions Need Help

Views

254

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Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 17, 2016

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Hello Carl,

Sorry about the delay. Can you confirm if the issue is still occurring and if yes, please inbox me the copy of file used.

Regards,

-Rijul

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