Adobe Sign - Upload Limit Exceeded

[damienm14016457]

I have a document that is 20 pages, 2.5 MB - so both under what the limits are for Adobe Sign (any tier of service), yet I continue to get an "upload limit exceeded" error message

What gives here??

[Sarojini_Nagar]

Hi damienm14016457 ,

Please attach a screenshot of the error message so that we can analyze the issue at our end.

Regards

Sarojini

[damienm14016457]

Will do

It was 101 pages

I went in and deleted 5 or 6 pages and it worked

strange

Damien McBride | Project Manager

[Personal info removed by Mod]

[AadeshSingh]

Hi damienm14016457

I see that you are holding an Enterprise Adobe Sign account.

For Enterprise Adobe Sign accounts by default upload page limit is set to 100.

Please drop an email at support@echosign.com with the consent to increase the default upload Page size limit for your Adobe Sign account so that you don't experience this issue in future.

Regards,
Aadesh