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Hi,
When I set up my adobe sign account I created a message template which is automatically populated on the send page when I need to send a document out for signature. I now need to amend this message template but cannot see where to do it. Can you please tell me.
Many thanks
Looks like you/your subscription may not have access to change Message templates. You need to contact our support team and ask them to enable MESSAGE_TEMPLATES_ENABLED and other related settings for you. They will be able to assist you if this is possible in the type of account you have.
Thanks
Sameer Puri
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Hi,
You need to be an account admin to make changes to the message templates. If you are one, then click on the Account tab --> Account Settings --> Message Templates. From there you can add/edit/delete message templates that show up on the send page.
Thanks
Sameer Puri
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Hi
Thanks for your response. Under Account and Account Settings i only have signature preferences or external archive?
Can you please confirm how I can do it.
Thanks.
Gary
Get Outlook for Android<https://aka.ms/ghei36>
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Looks like you/your subscription may not have access to change Message templates. You need to contact our support team and ask them to enable MESSAGE_TEMPLATES_ENABLED and other related settings for you. They will be able to assist you if this is possible in the type of account you have.
Thanks
Sameer Puri
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Hi Sameer Puri,
I have the same issue with not being able to change my message template. How would I contact the support team? As I spoke with someone yesterday who told me the only way I can change this issue is to look through the Forums. Which I had already done. Would you be able to help me?
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Duplicate post:
Please refer this thread Message Templates for the similar query