Recall the document that is already sent for signature

[Guest]

Hi All,

Could anyone please let me know if it is possible to recall a document that is already sent for signature via echosign

Thanks

Vennela

[Jat ATS · Accepted solution]

Hello,

You can cancel a transaction that has been sent out.

Log into your E-sign account and click on the Manage tab, and select the transaction with a single click, then click the 'Cancel' button (upper/right corner). You can then send a new transaction with your corrected document.

Thanks

[Guest]

Thank you JAT for your response.

[Andisiwe]

Hi , 

Is it possible to recall an email sent out in addition to having cancelled the transaction , please kindly advise ?

Thank You , 

Obakeng