Text Tag not rendering properly

[nbennett25]

Hello - I have a couple of text tags that are not displaying properly. I have a required signature for the signer, then a required field for their full name, then an optional field for their title. I've added these fields to the uploaded document as follows:

{{Sig_es_:signer:signature}}

  {{N_es_:signer:fullname}}

  {{Ttl_es_:signer:title}}


When I preview the document, the fields are rendered with a red border (which I thought would indicate 'required'...). When I send a test document, I see the signature field properly, but there is no field for the full name, and the title field is marked as required.

Any help appreciated - thanks

[Rijul Raj Khurana · Accepted solution]

Hello Nbennett25,

The fullname field is fetched from the signer's E-Sign account (if they have) and if there is no account found, then the field will be blank until the signer provide signature in signature field by typing name and it will then auto populate the Fullname field as well.

-Rijul

[Workday5CA0]

Hello,

We are using Adobe Sign in Workday HCM an distributing documents. The full name of the user is not populating since the user account is NOT in Adobe Contact list. Is this behavior still normal?